FAQs

Guests must register upon arrival and obtain a guest pass or pay a guest fee. Guests will receive a car tag at the store prior to going to the camper’s site. A guest’s car should be parked and locked in the designated guest parking areas. Unregistered guests will be asked to leave.

Yes, our quiet hours are 11pm until 7am. We request that outside radios and television sets be turned down by 10pm.

Yes, we do require a deposit to confirm your reservation.  This deposit will be equal to a one night stay, and rental camper deposits are 50%.

Cancellation Policy

We understand that plans can change! If you need to cancel, please let us know at least seven (7) days before your arrival to receive a full refund.

Cancellations made within seven days of arrival will have the deposit placed into a Guest Account for future use, valid for up to one (1) year from your original reservation date.

Please note — we are unable to offer same-day refunds or credits, including for no-shows or if you choose to leave early.

There are no additional cancellation fees, and we’re always happy to help you re-book your stay when the time is right!

Yes, we do rent the pavilion for many different events. Please call 603-586-7151 for pricing and more information.

We do our best to accommodate all guests with site requests. We cannot guarantee a specific site at this time.

Check out is 11am the morning of your departure.

Check in is after 3pm for both our rental campers and motel. As for campground, check in is 12pm. We do ask that if you will be arriving after 7pm that you give us a call. We will continue to hold your site and make sure someone is available to help you check in.

We do not have any fully wooded sites. There are plenty of trees located around our campground and the scenery is spectacular!

We offer two heated pools, a playground, centrally located bathroom, laundry facilities, game room, a picnic pavilion, a camp store, a food truck, and nightly activities for families to enjoy.

We ask that you only have one vehicle parked at your site in our campground.

We ask that only a typical family size be staying on your site. If you have further questions please call us at 603-586-7151.

We allow pets in the campground at the resort. Pets are not permitted in the pools or pool areas, playgrounds, or inside any building. Do not leave a dog unattended on your site or in your camping equipment.  Pets must be leashed at all  times.  All pet owners are expected to clean up after their pets at all times and in all locations. Sorry, pets are not allowed in our motel or our rental campers.

We offer a military discount of ten percent when staying at the motel or campground. We also offer a promotion: stay six nights and get the seventh night free! Sorry, we do not offer a Good Sam discount or a AAA discount.

Due to COVID-19, Santa’s Village is requiring advanced ticket purchases for all guests.  Unfortunately we are not able to provide packages at this time.

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